Customer Care Episodes

Join us for an exciting Retail Corner podcast episode featuring Dion Rooney , VP of Retail Industry Solutions at Rimini Street , as he dives into the world of smart retail strategies. Discover how innovative approaches can tr...

In this engaging podcast episode, guest Erik Reuter, founder of Human-Centered Success, shares valuable perspectives on adopting a people-first approach to retail leadership. Exploring the intersection of empathy and business strategy, Reuter emphasi...

In this episode of Retail Corner, listen to Justin Honaman, Head, Worldwide Retail & CPG GTM at Amazon Web Services (AWS), talking about innovations currently happening at Amazon and how retailers can utilize them to enhance customer experience and e...

Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process. In today's episode, ...